Consulting that actually executes
Unlike consultants who disappear after strategy documents, we execute. From discovery through implementation and ongoing support, we're with you at every stage.
Our service delivery process
Discovery
We start by understanding your current infrastructure, pain points, and business objectives. No generic assessments—we analyze your actual transaction patterns, system architecture, and compliance requirements.
- Infrastructure audit and documentation
- Cost analysis and optimization opportunities
- Compliance gap assessment
- Vendor contract review
Planning
We architect solutions based on your needs, not our commissions. Vendor-agnostic recommendations with realistic timelines, clear deliverables, and transparent pricing.
- Solution architecture and design
- Vendor evaluation and selection
- Implementation roadmap
- Risk assessment and mitigation
Execution
We execute through in-house development, verified partnerships, and enterprise procurement channels. No hand-waving, no disappearing after the PowerPoint.
- Development and integration work
- Vendor coordination and implementation
- Testing and quality assurance
- Documentation and knowledge transfer
Support
Ongoing support, optimization, and strategic guidance. We're available when you need us—whether that's monthly retainer or project-based engagement.
- Ongoing optimization and monitoring
- Strategic technology guidance
- Vendor relationship management
- Compliance and security updates
Engagement models
Flexible engagement options that match your needs and budget. No forced retainers, no minimum commitments beyond what makes sense for your project.
Project-Based
Fixed-scope projects with clear deliverables and timelines. Ideal for specific initiatives like payment system migration, development projects, or infrastructure upgrades.
Best for:
- Payment processing optimization
- Custom development projects
- Infrastructure migrations
- Security architecture implementation
Retainer
Ongoing strategic guidance and execution support. Monthly retainer for continuous optimization, vendor management, and technology advisory.
Best for:
- Ongoing technology strategy
- Multi-vendor coordination
- Continuous optimization
- Fractional CTO services
Consulting
Strategic advisory without execution. Vendor evaluation, technology roadmapping, and independent assessment when you need guidance but have internal execution capability.
Best for:
- Vendor evaluation and selection
- Technology roadmapping
- Independent audits
- Strategic planning
What to expect when working with us
Honest Communication
We tell you what you need to hear, not what you want to hear. If your current setup is fine, we'll say so. If you're being overcharged, we'll show you exactly how much.
Vendor Neutrality
Our recommendations are based on your needs, not our commissions. We maintain relationships with multiple providers in every category to ensure genuine independence.
Execution Capability
We don't just advise—we execute. In-house development, verified partnerships, enterprise procurement, and regional partner coordination all included.
Transparent Pricing
Clear pricing with no hidden fees. You'll know exactly what you're paying for and why. No surprise charges, no scope creep without discussion.
Senior Expertise
100% North American senior professionals. No junior teams learning on your project, no offshoring, no bait-and-switch after the sales process.
Knowledge Transfer
Complete documentation and knowledge transfer included. You'll understand how everything works and won't be dependent on us for basic operations.
Technology stack and methodologies
Development
- Modern web frameworks (React, Vue, Svelte)
- Backend systems (Node.js, Python, PHP)
- Database design (PostgreSQL, MySQL, MongoDB)
- API development and integration
- Cloud infrastructure (AWS, Azure, DigitalOcean)
Payment Systems
- 10+ acquirers (Canada and US)
- Gateway-agnostic integration
- PCI DSS compliance
- Fraud prevention systems
- Recurring billing platforms
Infrastructure
- Enterprise distribution (TD Synnex, Pax8, Ingram Micro)
- VoIP and unified communications
- Windows infrastructure and Active Directory
- Managed hosting and cloud services
- Hardware procurement and deployment
Security
- Threatmate and SentinelOne partnerships
- MDR and endpoint protection
- Security architecture and design
- Compliance (PIPEDA, CCPA, PCI DSS)
- Vulnerability assessment and remediation
Our approach
Agile Development
Iterative development with regular check-ins and deliverables. You see progress continuously, not just at the end of a six-month project.
Infrastructure as Code
Documented, repeatable infrastructure deployments. Everything version-controlled and reproducible—no manual configuration that only one person understands.
Security by Design
Security considerations from day one, not bolted on afterward. Threat modeling, secure coding practices, and compliance built into every project.
Vendor Agnostic
Technology choices based on your requirements, not our partnerships. We maintain relationships with multiple providers to ensure genuine independence.
Ready to get started?
Schedule a consultation to discuss your infrastructure challenges. We'll walk you through our process and show you how we can help.
Schedule Consultation