Infrastructure

Your technology, managed at the cloud level

We set up, secure, and manage the platforms your business runs on: hosting, Microsoft 365, and Google Workspace. Need hands on-site? Our MSP partners cover you nationwide.

Why cloud-first

On-prem served its purpose. The world moved on.

Servers in a closet and manual backups worked when a business had one office. That model doesn't scale, and it's hard to secure.

Cloud-first puts your email, files, and applications on platforms built for security and uptime. Your team works from anywhere, backups run automatically, and when someone leaves, their access is gone in minutes.

Work from anywhere

Your team accesses everything they need from any device, any location.

Security built in

Enterprise-grade security policies, automatic updates, and centralized control.

Predictable costs

Monthly per-user pricing. Hardware reliability and replacement are our responsibility, not yours.

Scales with you

Add users in minutes, not weeks. No capacity planning, no new hardware.

What we offer

Four pillars of managed infrastructure

How it works

We manage the cloud. Partners handle the ground.

We handle cloud-level infrastructure: platforms, security policies, and licensing. For on-site support and help desk, our vetted MSP partners give you hands-on coverage across the country.

What Telos One manages

  • Cloud platform setup and configuration
  • Security policies and compliance
  • License optimization and procurement
  • Migration planning and execution
  • Hosting and web infrastructure
  • Custom development and integrations
  • Backup strategy and disaster recovery
  • Quarterly reviews and recommendations

What MSP partners handle

  • On-site hardware support and visits
  • L1 help desk and password resets
  • Desktop and laptop troubleshooting
  • Printer and peripheral support
  • Local network troubleshooting
  • End-user training sessions
  • Physical security (cameras, access control)
  • Cabling and on-prem networking
Also included

Business communications

Cloud phone systems, video conferencing, and team messaging on any device. Most businesses save 50-70% over legacy phone contracts.

Bundled into our Procurement offering: we source, configure, and manage the whole thing.

Business line on any device: desk, laptop, mobile
Keep your existing phone numbers
Auto-attendants, call queues, voicemail-to-email
Video conferencing and team messaging
50-70% savings vs. legacy phone systems
Enterprise distribution partners

Volume pricing and business-grade support for businesses of any size, through TD Synnex, Pax8, and Ingram Micro.

Let's take an honest look at what your technology actually needs.

99.9% uptime SLA
🇨🇦 Canadian data residency
24/7 monitoring included